
Claims
How We Support You
At MakSure, we understand that making an insurance claim can be a stressful experience. That’s why we’re here to guide you every step of the way. When unexpected events occur, our dedicated claims team works tirelessly to:
- Provide Guidance – We help you understand the claims process and requirements, ensuring a smooth and efficient experience.
- Advocate and Negotiate – Acting on your behalf, we communicate directly with insurers to ensure your claim is managed promptly and fairly.
- Deliver Peace of Mind – Our priority is to minimise disruption to your life or business while securing the best possible outcome for your claim.
Get in Touch
We’re here to make the claims process as straightforward as possible. If you need assistance or have questions about your claim, contact our team today. Let us take care of the details so you can focus on moving forward.
1:
Contact Maksure for advice & assistance
2:
Do not admit liability
3:
Record & photograph any damage
4:
Notify police station if a criminal act has occurred or is suspected and record police event number
5:
Take reasonable steps to minimise further losses
6:
Promptly send all writs, summons or demands in relation to claims to MakSure
Emergency Contacts
Emergency Property Claims & Makesafe Assistance
Insurance Advisernet provides 24/7 emergency building services to ensure your property is safe and protected after an accident. The 24/7 service provides you with makesafe, restoration, blazing/shuttering and flooring services.

Emergency Glass Repair
Glass Emergency? We recommend O’Briens Glass for all your glass repair and replacement needs. Hassle free insurance claims – Over 50 insurance brands use O’Briens as their preferred vehicle glass repair specialist.